Alibaba Group has evolved over the years into a global scale leading company in the online and e-commerce sector. Today, Alibaba conducts world-class wholesale and retail online trade marketplace.
Placing an order on Alibaba is quite difficult. This is because of the bad services provided by some suppliers. Due to the problems encountered, it is very essential to identify the right suppliers.
Problem Faced While Looking for Good Supplier
Good Samples, bad product
In a lot of the cases, the supplier sends excellent samples of the product , in order to convince the buyer to seal the deal . But- after the buyer places the order, and gets the shipment, he realizes the quality of the final products is very poor. This way the buyer can suffer from bad product reviews while his business goes down the drain.
Counterfeit
In a wide variety of orders, the products supplied are not a genuine model of what you order. According to the official Xinhua news agency More than 40% of goods sold online in China during 2014 were either counterfeit or of bad quality.
Money for nothing
In this particular case, you send your money to the supplier before you get the final product, And you never hear from them again. This means you receive NOTHING in return for your money. of course the financial damage could be immense, depending on the quantity and the kind of product.
Extra payment
Few days after paying for your order, your supplier contacts you and ask for extra payment to cover customs fees. If you refuse to pay, they say your goods can’t be exported out of China.
What can you do to prevent this?
Finding a good suppliers can be a little rough and give you real headache if you don’t know what you’re doing. There are several things you need to pay attention to when identifying a supplier on Alibaba.
Look for Gold suppliers
Gold suppliers are those suppliers that pay some fees to Alibaba. When you search for some product on Alibaba, you tend to see products from gold suppliers first. Alibaba also does some verification of these suppliers to check their legitimacy.
Make sure details are Verified
On the homepage of the supplier, make sure the supplier’s location, business type and year of establishment are verified by Alibaba. The more verified the information of a supplier means the more you can rely on the supplier.
Check the response rate
The response rate of suppliers is very important. It must always be above 70%. If suppliers are less responsive, then their businesses are not their priority which means they are not serious about it. You should be careful in dealing with these suppliers.
Book a factory audit
A factory audit is a test that verifies the information given by the factory. When you go to the factory and see the work protocol, get real contacts information, and see that this is a big and serious factory, you can be sure you should work with this supplier.